Keeping up in Social Media: Why it’s Important for Small Businesses

In today’s digital world, Social Media has become a crucial tool for businesses of all sizes. It is the only Marketing Tool that is completely accessible due to its cost-effectiveness. Traditional Marketing channels often require significant financial investments meaning that they are out of reach for many Small Businesses, however that is no longer the reality due to the rise of Social Media.

Despite this, Small Businesses don’t always allocate the time and resources when it comes to keeping up in Social Media. We are here to delve into the reasons as to why you should endeavour to keep your businesses’ Social Media accounts up to date (especially with how quickly Social Media Trends change), and explain the many benefits your business will enjoy by doing so.

Enhanced Brand Visibility and Credibility

With so many competing businesses around today, it is imperative that Small Businesses get themselves seen. Social Media is a great way for you to enhance your brand visibility and connect with a wide range of potential Customers. Regularly sharing business updates, promotions, products and more on Social Media will make it easier for potential Customers to not only discover, but to remember your business, ultimately driving more sales and boosting revenue. An active Social Media presence also boosts your credibility. Like it or not, Customers expect businesses nowadays to have Social Media and view those that don’t as outdated or less credible. By actively participating in Social Media trends you’re representing your business as a modern, relevant and trustworthy brand, giving you the edge over your competitors.

Improved Customer Engagement

Active Social Media accounts enable you to engage with your Customers on a personal level. It provides an avenue for direct communication, allowing businesses to respond to Customer queries, address their concerns, and collect valuable Customer feedback. Actively engaging with Customers creates a positive brand image which helps to not only maintain the current Customer base, but bring in new Customers through positive word of mouth. Customers will also be more willing to be loyal to your business if they feel like they can directly engage with you through Social Media and build a stronger relationship with your business.

Targeted Advertising with Social Media Trends

Social Media platforms provide powerful targeting capabilities that allow your businesses to reach your ideal audience. By regularly updating your Social Media profiles and understanding your target market, you can use features such as demographic filters and interest-based targeting to ensure that your content is seen by the right people. This level of precision allows you to maximise your Marketing efforts with relevant Social Media trends, helping you to acquire more Customers that are guaranteed to stick around.

Networking and Collaboration Opportunities

Maintaining active Social Media accounts can open doors to valuable networking and collaboration opportunities for your business. By following and engaging with other businesses, Industry Influencers and relevant communities, you can establish connections and foster partnerships that lead to collaborative projects and cross-promotions through Social Media trends that will expand your reach and tap into new Customer segments. 

These are all key examples of why it is essential for Small Businesses to maintain a strong and current Social Media presence in the digital age that aligns with the current Social Media trends. These benefits have been made completely accessible through the rise of these all-consuming Social Media platforms, and that means there’s no reason to not invest time and resources into it! Putting in this effort will allow you to take your business to the next level, and reach Customers like never before.

As we’ve just outlined, keeping up in Social Media via Social Media trends is important for your Small Business’s online presence. However there is really no point to it all if you don’t have the backbone of a business’s online presence, a Website. At Self Serve Sites not only do we build cost effective Small Business Websites, we also provide everything you need to go with it. Hosting, Domains, Business Emails, we do it all! 



Get in touch with us today and get your Small Business the Website it deserves!